Community Center for the Blind and Visually Impaired


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Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, in an effort to defraud people. Here is what you need to know about these calls:

In one version of the scam, you receive a recorded message stating that it is Amazon. The message advises there is something wrong with your account. It could be a suspicious purchase, a lost package, or an order they cannot fulfill.

In another twist on the scam, you may receive a recorded message that indicates there has been suspicious activity on your Apple iCloud account. In fact, they state your account may have been breached.

In both scenarios, the scammers indicate you can conveniently press 1 to speak with someone, or they provide you a phone number to call. Do not do either, it is a scam! They are attempting to steal your personal information, such as your account password or your credit card number.

If you receive an unexpected call or message about a problem with any of your accounts, hang up.

These scams also may be received via email, requesting you click a link to access your account. DO NOT click any link in an unknown email. If you are concerned about your account, log directly into your Apple or Amazon account via their verified website.

• Do not press 1 to speak with customer support

• Do not call a phone number they gave you

• Do not give out your personal information

• If you think there may actually be a problem with one of your accounts, contact the company using a phone number or website you know is real

• Do not click any link sent in an email

• If you do get a call you think is a scam, report it at

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